SPVCE ISLAND RETURN POLICY
The purchase of any spvceisland.com product indicates your agreement to follow and be bound by our policies.
If you need to cancel your order please let us know immediately. We offer full refunds up until an item has shipped.
Due to the custom nature of our handmade products, all purchases are final sale with the exception of exchanges or replacements for the following: size or color discrepancies, faulty or damaged goods, or orders with missing merchandise.
Order discrepancy claims must be submitted via email to firstname.lastname@example.org within 3 days of delivery and include images of the items in question, item description for missing merchandise, order number, and tracking number.
Please carefully read product descriptions, and consult the size chart before purchasing.
Exchanges can be done using your store credit to place a new order, once returned goods are received and approved. Free return postage is not guaranteed for all items.
The following items are ineligible for return:
- Worn, altered, or washed items missing original packaging and tags.
- Intimates, swimwear, and bodysuits
- Sale items
- All Space Boots and hand painted items
- Custom orders
- Orders placed with a payment plan
Please contact us at email@example.com with any further questions.